Frequently Asked Questions

Future Residents

• What are your office hours?

  Our hours are Monday through Friday from 10:00 am to 6:00 pm and Saturdays from 10:00 am to 4:00 pm.

• Can I schedule an appointment?

  Please call our office at (803) 599-3553 to schedule a viewing with one of our friendly leasing agents!

• What are your application requirements to qualify?

  Sweetwater Management, LCC requires that your gross monthly income equal three times the monthly rent rate. We also run a credit and criminal background check.

• Do you accept housing vouchers?

  Sweetwater Management, LCC neighborhoods are not a Voucher Program participant. Unfortunately, we do not accept housing vouchers.

• Can I have a co-signer apply with me?

  We do not accept co-signers, however, there is a parental guarantee offered for full-time students. To qualify for this, you must provide proof that you are in college full-time and there is a fee of $50 charged to run the parents' credit and income to approve the application.

• What fees are involved in the application process?

  Sweetwater Commons charges a $50 application fee, a $200 refundable security deposit and a $200 administrative fee. These fees need to be paid at the time an application is submitted in order for processing to begin and to reserve the apartment in your name. A higher deposit may be required after the application is processed, but this is a case-by-case situation based off of credit history.

• Do you allow pets? What are your pet policies?

  • Our Community is pet-friendly.
  • We require a one-time non-refundable fee of $350 for one pet or $450 for two pets.
  • There are a few restricted breeds that we cannot allow due to insurance reasons. They are as follows:
    • Great Dane
    • Pit Bull
    • American Staffordshire Terrier
    • Bull Terrier
    • Doberman
    • Rottweiler
    • Akita
    • Siberian Husky
    • Alaskan Malamute
    • German Shepherd
    • Mastiff (Cane Corso)
    • Chow
    • Wolf Hybrid / Mix
  • Pets cannot weigh more than 65 pounds at full growth.

• How soon will I know if you have something available?

  Our residents are required to provide a minimum 60-day notice to vacate, so our availability typically reflects around those notices.

• What bills am I responsible for?

  Sweetwater Commons provides maintenance and routine pest control. Residents are responsible for power (electricity through Dominion Energy), water/trash (Water service is provided through North Augusta city, www.northaugusta.net), and any other optional utilities such as cable/internet (cable & internet provided by AT&T).

• Do you offer short term leases?

  We do offer short term leases. All prices listed reflect a 12-month lease. Additional fees apply to shorter terms as listed below:

  • 3-5 month: additional $100 monthly
  • 6-8 month: additional $50 monthly
  • 9-11 month: additional $30 monthly
  • MTM available at renewal: additional $150 monthly

Current Residents

• I need to move but my lease has not expired yet. What is the process and what are the potential fees?

  • If you are breaking your lease, we need a minimum notice of 60 days to vacate. This form can be obtained in the leasing office. You must pay a pro-rated amount of rent through the 60 days as well as pay a termination fee equal to one month’s rent. Early termination of a lease will result in the security deposit being forfeited. Further details are covered on the vacate notice.
  • If you have received military orders to move over 50 miles away from the area we require a 30 day notice to vacate and no termination fees will apply. This is for military transfers ONLY.

• How do I report a maintenance issue?

  Please contact our office with any maintenance concerns that are in need of attention, or submit a maintenance request through the online resident portal, which can be found on the Residents page. We will promptly notify our maintenance staff to address your request.

• How do I pay rent?

  You can to drop a check/money order by our office, in our leasing office dropbox, or conveniently pay your rent online.

• When is rent due?

  Rent is due between the 1st and the 5th of every month. After the 5th, there is a 10% late fee assessed.