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Frequently Asked Questions

Future Residents

    • What are your office hours?

      Our hours are Monday through Friday from 10:00 am to 6:00 pm and Saturdays from 10:00 am to 4:00 pm.

    • Can I schedule an appointment?

      Please call our office at (803) 599-3553 to schedule a viewing with one of our friendly leasing agents!

    • What are your application requirements to qualify?

      Sweetwater Management, LCC requires that your gross monthly income equal three times the monthly rent rate. We also run a credit and criminal background check.

    • Do you accept housing vouchers?

      Sweetwater Management, LCC neighborhoods are not a Voucher Program participant. Unfortunately, we do not accept housing vouchers.

    • Can I have a co-signer apply with me?

      We do not accept co-signers, however, there is a parental guarantee offered for full-time students. To qualify for this, you must provide proof that you are in college full-time and there is a fee of $60 charged to run the parents' credit and income to approve the application.

    • What fees are involved in the application process?

      Sweetwater Commons charges a $60 application fee, a $300 refundable security deposit and a $200 administrative fee. These fees need to be paid at the time an application is submitted in order for processing to begin and to reserve the apartment in your name. A higher deposit may be required after the application is processed, but this is a case-by-case situation based off of credit history.

    • Do you allow pets? What are your pet policies?

      • Our Community is pet-friendly.
      • We require a one-time non-refundable fee of $350 for one pet or $450 for two pets.
      • There are a few restricted breeds that we cannot allow due to insurance reasons. They are as follows:
        • Great Dane
        • Pit Bull
        • American Staffordshire Terrier
        • Bull Terrier
        • Doberman
        • Rottweiler
        • Akita
        • Siberian Husky
        • Alaskan Malamute
        • German Shepherd
        • Mastiff (Cane Corso)
        • Chow
        • Wolf Hybrid / Mix
      • Pets cannot weigh more than 65 pounds at full growth.

    • How soon will I know if you have something available?

      Our residents are required to provide a minimum 60-day notice to vacate, so our availability typically reflects around those notices.

    • What bills am I responsible for?

      Sweetwater Commons provides maintenance and routine pest control. Residents are responsible for power (electricity through Dominion Energy), water/trash (Water service is provided through North Augusta city, www.northaugusta.net), and any other optional utilities such as cable/internet (cable & internet provided by AT&T).

Neighbors are also responsible for paying $5 per month for Pest Control.

  • Do you offer short term leases?

    We do offer short term leases. All prices listed reflect a 12-month lease. Additional fees apply to shorter terms as listed below:

    • 3-5 month: additional $125 monthly
    • 6-8 month: additional $75 monthly
    • 9-11 month: additional $50 monthly
    • MTM available at renewal: additional $200 monthly

Current Residents

  • I need to move but my lease has not expired yet. What is the process and what are the potential fees?

    • If you are breaking your lease, we need a minimum notice of 60 days to vacate. This form can be obtained in the leasing office. You must pay a pro-rated amount of rent through the 60 days as well as pay a termination fee equal to one month’s rent. Early termination of a lease will result in the security deposit being forfeited. Further details are covered on the vacate notice.
    • If you have received military orders to move over 50 miles away from the area we require a 30 day notice to vacate and no termination fees will apply. This is for military transfers ONLY.

  • How do I report a maintenance issue?

    Please contact our office with any maintenance concerns that are in need of attention, or submit a maintenance request through the online resident portal, which can be found on the Residents page. We will promptly notify our maintenance staff to address your request.

  • How do I pay rent?

    You can to drop a check/money order by our office, in our leasing office dropbox, or conveniently pay your rent online.

  • When is rent due?

    Rent is due between the 1st and the 5th of every month. After the 5th, there is a 10% late fee assessed.